To protect your rights, please read the "Personal Data Usage Legal Notice" carefully. If you fully understand and agree, please proceed with the conversation service.
To protect your rights, please read the "Personal Data Usage Legal Notice" carefully. If you fully understand and agree, please proceed with the conversation service.
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EVA AIR (hereinafter referred to as "the Company") believes that personal data belongs to each data subject, including traveler, visitor, member, etc, referred to collectively as "You". Safeguarding the personal data entrusted to the Company and Your privacy is the responsibility of the Company.
The Company respects your choices and hopes you are fully informed of your rights regarding your personal data and privacy. Subject to your consent to this Privacy Policy (hereinafter referred to as "this Policy"), you may take advantage of various personalized services offered by the Company.
The Company may periodically revise this Policy to ensure the lawful protection of Your personal data and privacy. The most recent version, clearly indicating the update date, is available on our Company's website. Unless otherwise specified at the time of publication, any changes to this Policy will become effective immediately and supersede all previous versions.
The Company encourages You to be aware of Your rights regarding personal data and privacy, enabling You to use the tailored services provided by the Company with peace of confidence. Herein, in accordance with the Personal Data Protection Act of the Republic of China (hereinafter referred to as "Taiwan"),the General Data Protection Regulation of the European Union (hereinafter referred to as "GDPR"), the California Privacy Rights Act (hereinafter referred to as "CPRA") and other applicable data protection laws, regulations (hereinafter collectively referred to as “the applicable data protection laws”), the Company informs You of the following provisions regarding the protection of personal data and privacy.
1. Purpose of Personal Data Collection
The Company collects Your personal data for the following purposes:
Establishment of reservations and related information for ticketing.
Ticketing notifications and issuing itineraries.
Transportation management.
Provision of various consumer, traveler, and member-related services and management.
Handling of other exceptional services, customer complaints, and opinions.
Payment processing.
Baggage claims.
Marketing activities.
Online shopping.
In-flight shopping.
Purchase of additional goods and services.
Online advertising.
Statistical surveys and analysis for service quality improvement.
In addition to the aforementioned scope of this Policy, the Company may use or exceptionably utilize Your information for specific purposes due to the following situations:
To comply with the applicable laws and regulations of both domestic and international jurisdiction, including but not limited to civil aviation, customs, diplomacy, public health (quarantine), law enforcement, and judicial investigation.
In the interest of public interest.
To prevent risks to Your life, body, freedom, or property.
To prevent significant harm to the rights and interests of individuals other than Yours .
With Your consent or when it is in Your best interests.
In accordance with Article 6, paragraph 1, subparagraphs of the Personal Data Protection Act of Taiwan and Article 9(2) of the GDPR.
